Privacy policy

Last updated October 2026

Who we are

Emporium Distribution Ltd, 10 Lodge Way, Thetford, IP24 1HE, United Kingdom. We are the controller of the personal data described here. Contact: sale.emporium.distribution@gmail.com or 07539 558048.

What we collect

When you use the contact form we collect your name, email address, optional phone number, the topic you choose and your message.

Why we collect it

We use these details only to reply to your enquiry. Our lawful basis is legitimate interests (answering questions you send us) or, where you ask about an order, steps taken at your request before entering into a contract.

How long we keep it

We keep enquiries for up to 12 months, then delete them, unless they relate to an ongoing order.

Who we share it with

We do not sell or share your details for marketing. They are stored with our website hosting and email providers, who process them on our behalf.

Your rights

Under UK GDPR you can ask to see, correct or delete your data, or object to how we use it. Email us and we will respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).